Route optimization
Reorder a crew’s stops for the day to cut drive time, right from the dispatch board.
What it is#
On the dispatch board’s day view (Dashboard → Schedule → Board), each crew row can get an “Optimize” button that reorders that crew’s shifts for the day by their jobs’ addresses — fewer, shorter drives between stops, without you having to manually re-sequence anything.
This appears automatically once your workspace has Google Maps route optimization turned on — there’s no setup on your end. If you don’t see the button on a crew row, it isn’t enabled for your workspace yet; nothing else about the board changes while it’s off.
How it decides the order#
It looks at that crew’s scheduled shifts for the day, resolves an address for each one’s job (for trades with a single service address, that address; for move/delivery-style trades that capture an origin and destination, the origin — the crew’s own first stop for that job), and calculates real drive times between every pair of stops.
It starts from your workspace’s primary business location when that has an address on file, otherwise from the crew’s earliest-scheduled stop, and finds the shortest route through the rest. A stop with no usable address is left out of the optimization rather than guessed at.
What actually changes#
Only start times move, into the day’s existing time slots in the new order — each shift keeps its own duration, and its crew and shift type are never touched. If the new order is already what you had, nothing changes and you’ll see an “already optimal” confirmation instead.
You’ll always get a summary of the estimated drive time before and after, and a clear message if there weren’t enough located stops to optimize (at least two are needed).
What’s not in Phase A#
A preview of the new order before applying it, and on-card drive-time labels between stops, are planned for a later release — today, one click applies the reorder directly (after a confirmation prompt).
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